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Troubleshooting

dns_provider_unavailable

The DNS provider did not answer or asked us to slow down.

HTTP 503Retry is safeConnect page

What it means

The DNS provider's API timed out, failed, or rate-limited our requests while adding the records. Retry-After says how long to wait.

Why it happens

  • A short outage or slowdown at the provider.
  • Many changes to the same account in a short time.

What to do

  1. Wait the number of seconds in Retry-After, then press Add it for me again. Records already added are kept and not duplicated.
  2. If it keeps happening, add the records by hand with I'd rather add it myself.
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