# billing_unavailable

The billing provider did not answer.

## What it means

Our payment provider did not answer in time while we were changing the plan or loading billing details. Nothing was charged and the plan did not change.

## Why it happens

- A short outage or slowdown at the payment provider.

## What to do

1. Try again in a minute.
2. If it keeps happening, email support@apexly.dev.

- [Open the dashboard](/app/domains)
- [All limits](/docs/limits-and-pricing)

## In the API

```
HTTP 503

{
  "error": {
    "code": "billing_unavailable",
    "message": "The billing provider did not answer.",
    "fix": "Try again in a minute.",
    "docs": "https://docs.apexly.dev/errors/billing_unavailable"
  }
}
```